Areas of Law / Consumer Law

I ordered a large piece of furniture from a catalogue. The first delivery was damaged, so they sent a replacement. Unfortunately that was damaged too, so I now have two large items and I can’t seem to get the courier firm to take them away. I don’t have space to store them. Am I right in thinking that I can dispose of them myself after a certain period?

You need to be sure that the furniture company accepts that you have rejected the goods. Once this has been established you should write to the firm giving details of reasonable times when the goods can be collected within, say, the next three weeks, stating that you intend to dispose of the furniture after that time. If they were to take you to court you would have to show that you had acted “reasonably”.

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