My wife is a care worker working for the council. She was visiting a client on a private estate when she received a ticket from a private parking firm, and she had to pay a £35 fine. Can she get her money back from the parking firm or the council? She was never told she needed a permit.
If your wife ignored clear warning signs she will be responsible for paying the fee, in the same way as if she had received a parking ticket from a traffic warden. If there were no warning signs, or they weren’t clearly displayed, your wife may be able to recover her money from the parking firm. Otherwise I suggest she sees her client to ask what arrangements are in place for visitors’ cars on the estate.