While on holiday in Portugal my wife had a nasty fall on a tiled path in the hotel grounds. The tiles had been badly laid, and she tripped and suffered a black eye and bruised cheekbone and jaw. We reported the incident to the hotel management and also to the travel reps, who made out an accident report. What would be a fair amount in compensation?
Assuming the hotel isn’t owned by the tour operator you may have to bring a claim against the hotel. The terms of the holiday contract and the local safety laws would be important. Whether you could justify the cost of bringing such a case would depend on the extent of your wife’s injuries and the amount of compensation she could expect. See a solicitor specialising in personal injury cases.