We had our drive resurfaced by a man who told us it would last six years. It didn’t last six months! He gave us a guarantee, but he ignored my request for my money back and asked for another £100 to re-do the drive. Naturally I refused, but is there any further action I can take?
If he won’t put things right at his own expense you should tell him you intend getting someone else in to do the job and will be asking him to foot the bill. If he is still trading it might be worth suing him using the small claims track of your local County Court, having first obtained a written estimate from a reputable local builder for the remedial work. You could ask friends to check whether he’s still in business by asking for a quote.