We rent out our bungalow, but our tenants never pay the full rent. Each month they are £30 to £40 short, so they are now about £300 in arrears. The estate agent doesn’t seem to be making any progress getting them to catch up. What do you advise?
It depends what arrangement you have with the estate agent. I presume they take a commission in return for collecting the rent, but if they also guarantee the rent you should be pressing them for the full amount. If necessary you should show a copy of the agreement to a solicitor. If the tenants are breaking the terms of their lease by underpaying it’s time they were threatened with eviction; but whether you or the estate agent is responsible for such matters will again depend on your contract.