Last year I bought a minibus, which is costing us £13,000 on HP. I recently tried to part-exchange the vehicle, at which stage we discovered that it was in fact a converted van, and as such worth only about £2,000. Do we have any comeback from the firm that sold it to us, or from the bank which arranged the finance?
If the firm described the vehicle as a minibus then that’s what you should have got. If it turned out to be something else then the dealer was guilty of misrepresentation and you’re entitled to compensation. When you buy on HP your legal rights are against the finance company not the dealer. The vehicle isn’t legally yours, incidentally, until you’ve paid off all the instalments, so you’re not entitled to sell it.