I’ve been having problems with our water supply, but when the water board came they couldn’t find our stop tap. It turned out that the kitchen fitters I had in four years ago had blocked it off behind a cupboard. They say it’s not their problem. What can I do?
The kitchen fitters are accountable to you for work they carried out for up to six years, so it is their problem. Blocking off access to your stop tap is clearly below the standard of workmanship you would expect from a firm reckoning to specialise in this area. If they refuse to come out you could take the firm to court to recover any expense you incur in putting matters right. If you have to rip out part of your kitchen to find the stop tap it may be worth pursuing this.