I was a passenger in a taxi which was involved in an accident, and had to go to hospital for treatment for back, shoulder and neck injuries. I told the cab company I was intending claiming compensation but the firm won’t give me the driver’s name. I now have to claim from an unknown driver. Is this legal?
It’s likely that you will have an equally good claim against the cab firm if the driver was acting as their servant or their agent; indeed, they will have difficulty challenging your version of events without supplying a statement from the driver. You could tell the private hire company that their failure to supply legitimate information will be notified to the taxi licensing authority, which may take this into account when deciding whether to renew the taxi firm’s licence.