We are all consumers, whether it be doing the weekly shop, buying that dream holiday or paying the household bills.
If you’ve paid for goods and services that aren’t up to scratch, as a consumer you’re fully entitled to challenge this in order to put things right.
Your rights
Legally, when you buy or pay for practically any product or service, you have “entered a contract”. Whilst this might sound complicated – its not! There are all kinds of laws to protect you if something goes wrong with your purchase. These are known as your consumer rights.
Our free legal advice covers a range of common problems and what you can do to challenge or get your money back if something isn’t up to scratch, including;
- Contracts with utilities and household bills
- Faulty goods
- Goods not being “as described”
- Repairs and home improvements
- Returning goods
- Supply of services
- Warranties
I still can’t find the answer to my consumer rights question
Whether you need further advice or for a product specific query, get in touch with one of our legal advisors today. Simply write your question in the box and our lawyers will handle the rest. Easy.
Free consumer legal advice at your fingertips.